Security
What fourdigits will never ask you for
Scams work by asking for the one thing a real company never would. Here is the full list. If anyone asks you for any of it, whatever name they use, it is not us.
Your secrets
We will never ask for your password, your six-digit authenticator codes, your recovery codes or your email verification code. We will never ask for the seed phrase or private key of any crypto wallet. Nobody who works here needs any of these, ever, for any reason.
Money to release money
We will never ask you to send a deposit, a fee or a “tax” to unlock a withdrawal, verify an account or release a prize. Prizes are credited to your wallet automatically, and withdrawal fees are taken from the withdrawal itself and shown before you confirm it.
Control of your device
We will never ask you to install remote-access software, share your screen, or move a conversation to a private messaging app. Support happens inside the fourdigits app or from an address ending in fourdigits.io, and nowhere else.
If someone asks
Stop and do not send anything. Contact support from inside the app to check, rather than replying to the message. If you have already shared a password or code, change your password immediately and make sure your authenticator is on. Acting quickly is what makes the difference.