Your funds
What a transaction hash is, and how to look one up
Every deposit and withdrawal has a transaction hash: a long string that proves the transfer happened. What it is, where to find it, and how to check it yourself.
A receipt on the blockchain
A transaction hash, often shortened to tx hash or TxID, is the unique identifier of a transfer on the blockchain. It starts with 0x and runs to 66 characters. Anybody can look it up and see when the transfer happened, how much moved and between which addresses.
Where to find it
For a withdrawal from fourdigits, the hash appears on the withdrawal in your activity once it has been sent. For a deposit, your exchange or wallet shows it in the details of the withdrawal you made from there. Copy it rather than retyping it.
How to check it
Paste the hash into a BNB Smart Chain explorer such as BscScan. You will see the status, the time, the token and amount, and the sending and receiving addresses. If it shows as successful and the receiving address is yours, the money has arrived.
When to use it
The hash settles most questions in seconds. If a deposit seems slow, it tells you whether your exchange has actually sent it yet. If you ever need to contact support about a transfer, send the hash: it lets them find the exact transfer without any back and forth.